|
|
 |
|
|
|
|
|
|
At Thompsons, the company expects high levels of committment, customer care, professionalism, dedication and passion for the exciting industry we work in. In turn we invest time and effort into our valued employees through on going training programmes for new and existing staff.
(Please note basic computing, mathematical, spelling and geographical skills are a prerequisite to entry into the company)
Entry level training
At Thompsons we train while you earn!... Enhance your basic office skills here at your place of work ...
In the technology driven business world of today, it is essential that you are proficient in basic software programmes, at Thompsons every new employee is automatically seen through our 'Thompsons Essentials Training Course' where you have opportunity of enchancing your skills in the use of the following vitally important programmes:
• Microsoft Outlook (email system)
• Word
• Excel
• Internet and Intranet
• Faxsys (faxing from your computer)
• Allocation Information System (an internal programme desgned to manage our allocation held with suppliers)
A fantastic course, giving you the knowledge and confidence to perform your daily tasks and functions in your newly appointed position.
Consultant training
At Thompsons we welcome experienced consultants and recognise their proven skills however we continue to enhance their ablity through our Thompsons Essentials training and in addition each division of the business run comprehensive training programmes highlighting our procedures, covering the "how to perform the required job". As part of this is training on our fantastic inhouse reservations system - Talisman.
• destination training, consultants need to be professionals in terms of the destinations they sell. The operators and retail agent book through Thompsons for that very reason they are looking for our expert advise. With this in mind we train giving insight into tourist areas, why people want the travel there, what they should see and the logistics of travelling to and around these destinations.
• product knowledge sessions,
we constantly have suppliers visiting our offices, coming to educate us about their product. They communicate any updates, educating us on special deals or informing us of new and exciting products and offerings. This is very important to stay at the forefront of new and exciting changes, it gives us an innovative edge in the industry.
• systems training
To provide our clients with the most efficient service we need to continually update and improve our systems, in the case of updates or new systems we of course ensure that all staff on trained in order to utilise it to its full potential.
Head of Department training
On the path to the top at Thompsons you will manage people, this means that you will be in charge of a group of dedicated professional consultants and their assistants
Senior Management are constantly involved in mentoring and encouraging Heads of Department.
Leadership training
Thompsons develop leaders..... our senior management enjoy Leadership Training in groups and as individuals. Develop as fast as you like - Thompsons encourages leaders who empower their staff and take initiative in performing their tasks.
|
|
|
|
|
|
|
|
| |
|
|
| |
|
|
|