Guest Compliments

WHAT THEY SAY

 
United Kingdom
4 Jul 2017

My family and I spent 10 days in March in Cape Town, Johannesburg, and Victoria Falls and enjoyed the highest quality service imaginable. The four days in Cape Town were planned by the most gracious Faziela Mohideen representing Thompsons Africa. Our day trips to Robben Island, Langa, the Peninsula, and Stellenbosch were perfectly executed and met our interests. Upon return to the USA, Ms. Mohideen facilitated communication to hotel staff in Cape Town to retrieve valuables left behind. Her professionalism is unequalled as are her ethics and personable interactions. She is, indeed, a human treasure. The guide to Stellenbosch was remarkable in sharing the history and recommendation for a memorable wine country tour. Our day trip down the Peninsula was unforgettable as well. Hats off to Thompsons Africa!
United Kingdom
30 Jun 2017

I just wanted to say a massive thank you for all that you did in arranging my trip to South Africa. My Husband and I thoroughly enjoyed it and we were treated like royalty throughout the whole experience. I cannot praise Thompsons Africa enough as everything went so smoothly. All of the transfers we had booked, the guys were always early to pick us up but if we weren’t quite ready, that was fine & they were happy to wait. All of the drivers were very friendly and our driver from Port Elizabeth up to Shamwari even gave us a lesson in speaking Xhosa. This was great fun! The platinum meet and greet service is fantastic, especially being met as soon as you come off the plane! It is quite satisfying jumping the queues at customs/security whilst everyone else in the queue looks on! A fantastic service and makes the airport experience much smoother. I will definitely be recommending the platinum service to clients. Anyway thank you once again for all of the hard work you put in to planning the trip. It was very much appreciated!
USA
28 May 2017

Cecelia Ashinhurst and I just wanted you to know what a wonderful job Thompsons Africa did for us while in South Africa. The drivers were on time (actually always on-site a bit early), the vehicles were spotless, and the drivers were friendly and helpful. Thompsons Africa service was EXCELLENT!
Germany
25 May 2017

Further to our above mentioned trip to South Africa, we want to express our satisfaction with the total trip and a special word of appreciation to our guide Ben. He told us all he knew about Africa, about nature and politics and above all he was very amusing. Especially for the bus rides he entertained us so that the trip did not seem long. He was by far the best guide we have ever had (and we had many over the past years). We are hoping to see him again sometime on a new trip.
Canada
9 May 2017

The trip was wonderful and we loved Thompsons Africa and the guide you used for us. We all wanted to bring Deon home with us – he was so knowledgeable, personal and helpful.
Netherlands
20 Apr 2017

We enjoyed the beautiful trip, the many impressions, fun excursions and the good and our nice tour guide Ben Lombard. Ben told us a lot about South Africa, he did everything perfectly and to the point and he had a nice dose of humor. We therefore think he made this trip a success. When we travel to South Africa with a group trip, we hope that Ben will be our guide again.
United Kingdom
17 Mar 2017

Thank you so much for arranging our honeymoon. We had the most amazing time and we are so sad it is over!  All of our pick ups went smoothly and the drivers gave us lots of information on the area we were driving too. Everyone was very friendly and helpful and answered any questions we had. We had booked a few excursions and again these all went according to plan with phone calls to confirm timings and pick up locations. Everyone at Thompsons Africa was wonderful but we would just like to mention Dion in particular. He took us on the Peninsula tour, which was one of our highlights of the trip. His knowledge was astounding, and we not only learnt about the places we visited, he also taught us so much about South African history. He was clearly extremely proud of his country which was lovely to hear and made us fall in love with South Africa even more!!! We were not sure what to expect on our trip, neither of us having been to Africa before, but we were blown away. We were lucky enough to travel to four destinations, each one completely different but each as breathtaking as the last. The scenery was stunning, the animals were magnificent and the hotels were exquisite, but for us the people made our trip. Everyone was so welcoming and we felt at home from the second we stepped off the plane. All of our friends and family are now desperate to go after seeing our pictures, so I am sure you will get many more bookings coming your way! So once again thank you so much. We have made memories to last a lifetime.  Lorena and Jack
USA
17 Feb 2017

Hey Judy,
I know I'm still in Africa but I really want to give kudos to Thompsons Africa for doing an amazing job on the tour, I hurt myself at the start of the second week and Michael (our guide) and George (our driver)  have been amazing. I would definitely travel with them again.
United Kingdom
30 Jan 2017

Just to let you know that Talia has been helping me with various quotes and bookings recently and has been amazing! Nothing is too much trouble for her especially with the volume that we are dealing with at the moment. Thought it would be nice if you could pass this onto her manager x
USA
9 Dec 2016

Dear Raeesa and Themba,

I just wanted to send you both a quick note to let you know that Shiraz and his wife had a wonderful time in Cape Town and on the Garden Route. They thoroughly enjoyed your service and hospitality.
Thank you for your prompt responses to my e-mails during the organization of this trip.  I appreciate it.  I look forward to working with you again in the near future.

Warm Regards
Naz
United Kingdom
4 Nov 2016

Hi Keresha,
Many thanks for making these arrangements for us!  It was great to see the Falls from the Zambian side and appreciate the contrast at this time of year whilst the river is so dry.  We had an amazing holiday in South Africa, Namibia and Vic Falls, thanks ever so much for all of your help and assistance in planning everything.  The highlights were too numerous to list but the tour of Namibia in particular was absolutely fantastic and we really appreciated having our own driver guide for the entire trip. Isa (our guide) was superb and really made the holiday for us.  Back to work today – I’m missing that African sunshine already.
United Kingdom
24 Oct 2016

My son and I recently visited South Africa, Zambia, Zimbabwe and Botswana.  We booked our trip through a local agent here in the United States. We did not know of Thompsons Africa until we arrived in South Africa. In a simple description, your organization was great - especially in Zimbabwe and Zambia.  We want to thank Duncan in Zimbabwe for an entertaining and informative tour. Also, our driver in Zambia, KJ. He was personable and informative as well. If we have the opportunity to return to Africa, Thompson Africa will definitely be our choice to show us around.
USA
21 Oct 2016

Amanda,
This email is long overdue. I received a note from you while on holiday in South Africa and Botswana this past July and August.  I want you to know that my holiday was everything I had hoped for and more.  Everything about it was superb:  the staff, the accommodations, the food, the transportation, and, of course, the animals in their natural environment. My African holiday was supposed to be ‘a once in a lifetime experience,’ but I’m already saving money for a return trip because there is so much more to see and experience.  Thank you to everyone for making my dream come true.
Warm wishes from Alberta, Canada,
Jo (Jocelyn) Simpson
USA
14 Oct 2016

This email is long overdue. I received a note from you while on holiday in South Africa and Botswana this past July and August.  I want you to know that my holiday was everything I had hoped for and more.  Everything about it was superb:  the staff, the accommodations, the food, the transportation, and, of course, the animals in their natural environment. My African holiday was supposed to be ‘a once in a lifetime experience’, but I’m already saving money for a return trip because there is so much more to see and experience.  You can be sure I will travel with you again.
Thank you to everyone for making my dream come true.
Warm wishes from Alberta, Canada, Jo (Jocelyn) Simpson
USA
7 Oct 2016

I just wanted to send a quick email of praise for Caroline who went over and above to help me with a booking one of our consultants messed up on.  Not only did she send immediate confirmation, but she also stayed late to be able to send me the invoice and turns out to be an amazing negotiator.  She is so efficient and on the ball, and what could have been a huge disaster has all been rectified due to Caroline’s professionalism and helpful attitude.  I am so grateful she is part of our team.
USA
15 Sep 2016

Peter Wow!! You have been very entertaining and your knowledge and affection for South Africa is vast and plentiful. We are extremely happy that you have shared all of this with both of us. While it has been a shortstay in the Cape it has been a delightful and very informative time.  The history of your culture ever changing. The political challenges you continue to face each day and year have certainly not affected your black, white, pink, blue, yellow positive attitude you possess and share with others.
USA
9 Sep 2016

I have to say, without hesitation, this was the best tour I have to ever been on and I have done at least 10. There were so many different experiences; it is hard to pick a favourite. The Twelve Apostles hotel is simply amazing and the level of service unrivalled. Tinga Lodge was also very impressive. There was nothing like sitting with champagne with feet dipped in the plunge pool watching animals that weren't that far away. On the Zambezi Queen, the staff were warm and friendly and remembered everyone's name and the last night was just incredible. The visit to the preschool was an absolute highlight and the children were adorable. What a morning that was. The tour director, Pene, was one of a kind, and a star! Congratulations on putting together a well thought out tour providing a variety of experiences for all!
Canada
16 Aug 2016

Dear Bongi,
I hope this finds you well.  I just wanted to say a big thank you again for all of your help in booking our awesome trip. I've been home for just over a week now and each morning l wake up wishing l was still in South Africa! We all had the most wonderful time.  The transfers were smooth(there's no better feeling than walking out into the airport arrivals hall and seeing one's name on a sign) and the drivers were all professional, friendly and skilled behind the wheel. The Commodore and Black Rhino were great but the highlight was definitely Makanyane Safari Lodge and Madikwe Game Reserve.
And l wanted to thank you for thinking of us while we were on our trip and making the effort to call the lodge to make sure everything was going well. (Even Lynette at Makanyane was impressed and said you were the sweetest person!) If there is a supervisor or manager l can write to in commendation of your outstanding service, please send me his/her email address as l would like to ensure that they are aware of your efforts on our behalf. I really can't thank you enough for everything. We're thinking we'll have to return again since we missed seeing the leopard! If/when we do l'll be sure to reach out to you.
With sincerest appreciation, Miki
Kenya
29 Jul 2016

We are back in Nairobi with fond memories of our wonderful trip to South Africa.  Thank you for all your help and advice in putting together our trip. Everything went well according to plan. All hotels were good and food was delicious.  Our guides/drivers did an excellent job in looking after us. They were punctual, polite and caring and we enjoyed every moment with them.  Special thanks to Nelson for the Sun City Tour, Michael Raa for the Garden Route Tour and Gaston for the Peninsula Tour.
Kenya
21 Jul 2016

Hello dear Alan Wright,
You just made our trip right,
You gave us lot of insights,
At all different sights,
Your smile made our day bright,
As you made sure everything was alright,
You took our different shots,
From all hidden spots,
As we served you Indian savouries,
You helped us make memories,
Thank you so much for this wonderful time,
As you made us eager to come here each time,

Thanking you with loads of love
Shah family
July 2016
Netherlands
18 Jul 2016

We want to thank you very much for the wonderful trip we had to South Africa. What a beautiful country! Special thanks to Ben Lombard our guide. For information about the environment, the jokes and the concern for the group. Also thanks to our great driver Sam he was always cheerful and ready to assist,what a good driver ! Excellent! Thank you all.
Zimbabwe
13 Jun 2016

Dear Chanel,
I don’t know if you remember me but among the many things that did go wrong during my Cape Town excursion you were like a guardian angel. I really appreciate all you did for me from putting our breakfast on your account to upgrading us to the beautiful Cape Town retreat.  Thank you so much. If there is a place where you would like me to rate you or your organisation I will be more than happy to do so.  Many thanks, Dr Ameer (PS is it possible to book future holidays with you?)
Singapore
10 Jun 2016

As a Tour Leader on behalf of my group from Singapore, I would like to say a big thank you to Thompsons Africa for the wonderful experience especially to our Capetown guide, Robbie Maretekwa for providing top-notched service!  Robbie is meticulous throughout and ensured that my group was being well taken care of from the beginning to the end. He definitely made the impact to our African experience. Knowledgeable and providing accurate information to the places we visited to entertaining the kids within the group. Somehow, he just manages keep the momentum going. In short, Robbie has raised the industry standard as a local tour guide. Kudos!!!
USA
13 May 2016

I just wanted to take a moment to say a very big THANK YOU from all of the group.  We had the most amazing holiday in Africa and we will never forget your kindness and care!  Please say hello to Deon who was also marvellous.
Germany
13 May 2016

Dear Dawid,
Thank you once again for your extra ordinary guiding services. We haven’t stopped talking about our tour and are still laughing about your jokes. You have managed to get myself and Britta enthused about your country and shown us the beauty as well as the problems that South Africa has after the Apartheid era. Thank you so much for this! I am currently reading Nelson Mandela's book ‘Long Walk to Freedom’. Please let me know if you still would like to read the South Africa travel guide that we were talking about. If so then I would like to post it to you. Warm greetings from Germany, Beatrix Denzel-Bannwitz
Germany
13 May 2016

Hello Darling,
Thank you once again for all you have done for us and for the most beautiful tour that you have made so unique. It was great to learn so much about your country and people. I am sending you some pictures of our tour attached to this email. Once again, thank you from the bottom of our hearts. Marit and Grandparents
USA
15 Apr 2016

Hi.  We are back home now and just wanted to say how pleased we were with Thompsons Africa.  All of our pick ups were on time and our drivers were very courteous.  Our two tour guides, Ron and Estee were great, obliging and very informative.  Whenever I sent an email, the response was always very prompt.  I would definitely book with Thompsons Africa again. Thanks for a great holiday. Jim & Kathy Hisson
USA
6 Apr 2016

I've been meaning to contact you since we returned from our spectacular Africa trip.  We booked our trip through African Travel Inc. and were so lucky to get Thompsons Africa in the deal.  I'm guessing Gaston Bonifazi was ‘less than thrilled’ when he learned he was going to be guiding four old ladies for three days, but he was ever such a good sport!  He was warm and personable, incredibly knowledgeable, and a really good time.  We all had the sense that making our trip sensational and safe was his first priority.  If somebody gets a chance, tell him Hi! from Mickey, Nancy, Linda and Doris, and Thank You.  And Alex, in Victoria Falls, was delightful as well.  After dropping us off at the airport, he came back in, and was successful at getting us to the front of a very long, slow check-in line (the computers were down).  Excellent customer service all around.
Thank You for your part in making Africa the Trip of a Lifetime!
Mickey Schumacher
Zambia
6 Apr 2016

You have been fantastic by the way dealing with this booking and may I commend you for all of your hard work!  It’s been a pleasure working with you.
USA
1 Mar 2016

I wanted to thank you both for fantastic work on this last tour.  Ms. Weaver did some traveling after her tour and has finally settled back home and shared with us her appreciation for a job well done.  I thank you very much for your tireless support over the last few years in working with us to make travel dreams come true. I ask that you please continue to provide them with wonderful service and care.  I wish you a happy and prosperous future!
USA
5 Feb 2016

Tess you are epic and I want to thank you for the hard work on this file.  It has not been easy.  If there was such a thing as a golden globe award for travel…it would go to you!  Had Lunch today with the customer and she gushed at how nice it is too work with you and know you and I are on board for her next trip.  Thanks again for your hard work, you rock chick.
USA
5 Feb 2016

First I need to thank you again for everything you had done for the group, it would have been a disaster without you and your outstanding staff.  Many, many thanks!  Thank you again, you truly are a rock star!  Comment from Tour Leader:  The vendor on the ground (Thompsons Africa) was nothing short of amazing!
USA
1 Feb 2016

Everything about our trip to South Africa was practically perfect. We can't thank you enough for the way you attended to every detail to ensure we had a wonderful time! Our experience with Swain Destinations and Thompson Africa was exemplary.  Every representative-- from the first gentleman Patrick who met us at the airport in Johannesburg (and escorted us as far as he could to where we'd connect to the Cape Town flight), to the Thompson Africa drivers who led our tours -- was welcoming and knowledgeable. 
 
There was one driver in particular whom we were fortunate to have for both our transfer to Madikwe, from Madikwe, and to the airport on the day we headed home: December Mangaliso.  If there's any way he can be given special recognition for his customer service and wonderful personality, please see that he does.  In addition to sharing the history of the various parts of the country through which we passed, recommending places to eat and sights to see, he even taught us Zulu so we could greet and thank people whom we encountered during our stay in a language other than English.
 
At Madikwe River Lodge, our ranger was Takura, and he was the best ever! His knowledge of the animals and of the bush, his easygoing manner and willingness to teach, made for the most memorable 3 days we could ever have! We actually looked forward to getting up at 4 in the morning. The staff was professional, and friendly, the food was delicious, the accommodations were lovely and the service was excellent.

The DaVinci Hotel was fabulous. From the staff, to the décor, to the room amenities, to the restaurant where we had breakfast each morning, to the hotel's cars-- just top notch. We would definitely stay there again.
 
Probably nothing could upset us after having the opportunity to visit Robben Island, the Cape of Good Hope, the South African penguin colony, Soweto and everywhere else we went.  To top it off, I got to spend my birthday lying on Camps Bay Beach with a beautiful mountain range in the background! What can beat that?
United Kingdom
1 Feb 2016

Hi Guys.  I just wanted to send a little note to you all as I am a firm believer of giving credit when credit is due.  Over the last few weeks Talia has been an absolute star with managing our bookings and securing extra allocation or alternative properties to ensure we can confirm our guests. She has been a pleasure to work with and works so hard to ensure our mutual guests are happy. Thanks Talia. Long may it continue.
USA
13 Jan 2016

The clients enjoyed their trip overall.   They loved the accommodation, especially Bukela.  Please let the lodge know the clients were very happy with their stay.

We can't say enough how we enjoyed Bukela.  The hostess, Samantha, and our guide, Jacques, could not have been more welcoming, accommodating, informative and fun.  We saw all the Big Five but for the leopard and lots and lots of other animals.

They also loved Brian – their guide on the Peninsula Tour.
USA
13 Jan 2016

Dear Caroline,
You worked very VERY hard on this very complicated booking and I want to thank you for everything and share with you the feedback from the guests via the agent:
Dear Shelley
I want to thank you and your helpers for making our trip to South Africa a most memorable one.  Everything was marvellous and it was a success from beginning to end.
I would like to thank your people who planned our itinerary and thank them also myself for a very wonderful trip that just built up and up and up till the Safari which was of course the best.
All went well, we had a great time and a trip no one will ever forget and we returned safely and healthy.
United Kingdom
12 Jan 2016

Hi Guys. I just wanted to send a little note to you all as I am a firm believer of giving credit when credit is due.  Over the last few weeks Talia has been an absolute star with managing our bookings and securing extra allocation or alternative properties to ensure we can confirm our guests. She has been a pleasure to work with and works so hard to ensure our mutual guests are happy. Thanks Talia. Long may it continue!
Ireland
8 Jan 2016

Just a quick note on our holiday to Cape Town – we had a great time.  Staff in the hotel were so friendly and helpful and the staff at reception were fantastic and the shuttle bus lads were lovely. Everything went according to plan.  The transfers and all that the fella that picked us up at Cape Town airport gave us loads of info on all the areas on the way to the Hotel.  He was as good if not better than any tour guide.
 
V & A was a great place and mad busy.  I had some of the best fillet of steak ever in my life!  I can't think of the name of the restaurant but it was the first one on your left coming out the Victoria Wharf mall after the hotel shuttle dropped you off.
 
We had dinner in the ‘Cod Father’ one night out in Camps Bay on a friend's recommendation and it was fantastic.
 
Same goes for Kuzuko Lodge – the staff were fantastic and the scenery was unreal!
USA
5 Jan 2016

Everything about our trip to South Africa was practically perfect. We can't thank you enough for the way you attended to every detail to ensure we had a wonderful time! Our experience with Swain Destinations and Thompson Travel was exemplary.  Every representative-- from the first gentleman (Patrick?) who met us at the airport in Johannesburg (and escorted us as far as he could to where we'd connect to the Cape Town flight), to the Thompson Travel drivers who led our tours -- was welcoming and knowledgeable. 
 
There was one driver in particular whom we were fortunate to have for both our transfer to Madikwe, from Madikwe, and to the airport on the day we headed home: December Mangaliso.  If there's any way he can be given special recognition for his customer service and wonderful personality, please see that he does.  In addition to sharing the history of the various parts of the country through which we passed, recommending places to eat and sights to see, he even taught us Zulu so we could greet and thank people whom we encountered during our stay in a language other than English.
 
At Madikwe River Lodge, our ranger was Takura, and he was the best ever! His knowledge of the animals and of the bush, his easygoing manner and willingness to teach, made for the most memorable 3 days we could ever have! We actually looked forward to getting up at 4 in the morning. The staff was professional, and friendly, the food was delicious, the accommodations were lovely and the service was excellent.
The DaVinci Hotel was fabulous. From the staff, to the décor, to the room amenities, to the restaurant where we had breakfast each morning, to the hotel's cars-- just top notch. We would definitely stay there again.
 
Probably nothing could upset us after having the opportunity to visit Robben Island, the Cape of Good Hope, the South African penguin colony, Soweto and everywhere else we went.  To top it off, I got to spend my birthday laying on Camps Bay Beach with a beautiful mountain range in the background! What can beat that?
USA
5 Jan 2016

I want to thank you all for your help and support that you have extended to us all these years, its great dealing with you and all Thompsons Africa team, you guys make us look good to our clients and we can say confidently to our clients that our supplier will resolve any issues while clients are in the destination. We appreciate your promptness and last minute changes that you guys are always willing to make, booking hotel when clients are on the way to South Africa. Its incredible to have a supplier like you and you guys make Thompsons Africa stand so strong and proud in front of its clients!

Thank you so much, really appreciate your incomparable services! Keep it up guys, we love you!
Canada
15 Dec 2015

We wanted to thank you again for a great time in South Africa a few weeks ago. This past week we have been compiling photos and sharing the adventures with our family.  I think we'll need a few weeks before we can even begin to share all of the stories and things we learned about South Africa.

You were a great guide (Peter Hess) and we truly appreciate all of the care and attention to detail to make our trip easy and effortless! We hope that we will be able to visit South Africa again soon and pass ‘South Africa 201’.

We wish you all the best for the Holiday Season and a Happy 2016!
United Kingdom
25 Nov 2015

I have only been working on this tour for a few months having taken over from Silvia and I have to say, it is a wonderful tour that is well organised and co-ordinated by Soleil and Deborah.  They are always so helpful and pro-active with any issues we have here.  And they always seem very happy!  What is in the water out there?!
Sweden
19 Nov 2015

Hello,

I was the tour leader for a group from Sweden between the 9th - 15th of November. I just want to tell you that me and my group were so happy, so satisfied with our tour: the programme, the hotels, the dinners and the main thing:  we were so happy to have Karin Besser as our tour guide. I have met many local guides during my trips as a tour leader and I can really recommend her to take care of groups coming to Cape Town.
 
Of course somebody else could have made our trip enjoyable and interesting but she was 'something else' with her personality, her knowledge about the places, about the culture and history.
I was so happy so I just kept smiling for six days because we had her as our local guide. 
 
Thanks for fixing the tickets to Robben Island!
I really hope I get the chance to visit your part of the world once more. So hopefully I get some programmes from you again:))
 
Sincerely
Raija  - Tour leader
Germany
11 Nov 2015

Dear Linda, a friend of mine, who is now also retired, worked all her life in tourism.  She is extremely critical when she travels but recently booked a tour on the Garden Route. She came back last Saturday and phoned me to say that the tour was amazing. Apparently the organisation in South Africa was fantastic, guide superb, hotels excellent. In fact she said ‘we booked a 4 star trip and received 5 stars all round’. There was nothing on the whole tour she could fault.  I was so happy to hear this and had to let you know immediately. Warm Regards, Margot
United Kingdom
2 Nov 2015

Many Thanks for helping make our trip so memorable - Your knowledge and enthusiasm has enriched our pleasure and understanding of your wonderful country.
United Kingdom
2 Nov 2015

Just to say thank you so much for being such a wonderful guide and for all the information you have given us. It has made the trip so interesting and has brought to life a lot of the things in my imagination. You and Lorna have made a wonderful team and shown us so much in such a short time.  A hectic but wonderful holiday.
Germany
26 Oct 2015

Dear Team,
We booked the round trip ‘Faszination SA’ with your company. We would like to commend you for our tour guide Heidi. She was extremely competent, friendly and always available even up until the check in for our return flight. Thanks to Heidi, this was the most memorable trip we have ever done. Please let her know how much we are thanking her for her great job!
Germany
23 Oct 2015

Dear Yanano,
We have returned back safely and securely from a wonderful trip we will keep in mind forever. My family and I have enjoyed every single day on our tour through this wonderful part of the world. I would like to take this opportunity to thank you very much for your wonderful efforts and support before and during the trip.  We felt looked after at all times and everything went so smoothly. You have done a wonderful job!!  Thanks so much!!! I will definitely plan my next tour to Africa with you! Once again, thanks for your brilliant support for this trip of a life-time.
Malta
19 Oct 2015

Dearest Sonia,
 
Good morning and I hope my email finds you well. 
 
Just returned back to office.  I’m very sorry that I have not seen your email  as I did not have access to my work email account from ZA.  Would have definitely made time to meet as we indeed had some time at leisure in Durban in the afternoon. Apologies for this.  
 
I do would like to take the opportunity to thank you and the rest of the Thompsons Africa team for a fabulous experience we enjoyed very much on the World In One Country Tour. The way the trip was organised gave us time to enjoy each and every highlight South Africa has to offer, travelling was very enjoyable as the scenery is outstanding, all hotels used for the trip met our expectations, activities were all extremely well organised & very enjoyable indeed.  Choice of restaurants along the trip were very well chosen, and wherever we went, always had table reservations pre-booked and were assisted immediately. The planning and itinerary of the tour was just great & also the van we travelled with was always very clean & comfortable for the distances travelled.
 
The two guides we had with us, then take the rest of the credit. I’m referring to Mr Sibonisi ( Petros ), from Jo’berg – Durban  and Mr Faizel Wanza from Port Elizabeth – Capetown , who know their job extremely well and absolutely went out of their way all the time to make sure all was perfectly organised for all the group. I believe that it’s not easy to find such dedicated guides. I also have to mention Mr Elvis, the game guide driver in Kruger park that we had. He was probably the best guide inside the park as he was taking the lead every time ahead of all and was spotting all the animals and managed to take us to the best spots for the best wildlife viewing.  
 
South Africa is truly incredible. We loved the Swazi cultural experience & lunch , elephant interaction with Timbo in Hazyview, games drives in Kruger & Hluhlule together with the interactions with cheetah cubs and other animals at the Cango wildlife ranch. We also had a good time in Outdshoorn at ostrich farm ( and the race between Useless & Hopeless  J was good fun) ,  whale watching was great as we saw the southern right whales in Hermanus and the humpback whales on the boat trip in Knysna, amongst many other activities in Durban & Cape Town and along all the tour.
 
Definitely I think that we should be selling South Africa more !     I was unlucky on my last day as I had my shark diving excursion cancelled due to bad weather, as this was an activity I really wanted to do… so maybe this will be a good excuse to make plans for future to return back to South Africa, who knows !  J
 
We absolutely loved every minute, thanks to  Thompsons Africa.   Keep up the great work and thank you very much for making the trip possible.

Christian
An African Anthology
19 Sep 2015

Just wanted to drop a line to tell you how brilliant Mark Bayman was. As you know, being in the travel industry and travelling overseas rather extensively, I am afforded many opportunities to go on full day tours etc. I have to say Mark was absolutely excellent, I cannot compare this to any other experience. He was extremely professional, knowledgeable and a lot of fun. It cannot have been easy dealing with 6 women visiting wine farms, but he held his own and we had an unforgettable time. We will definitely be requesting him again on our next trip to Cape Town, he is a huge asset to the team. Thank you. And please tell him his recommendations for our night out on the town were spot on too! Ruth Bassett - Sales and Marketing Manager - An African Anthology
United Kingdom
3 Aug 2015

We returned a week ago from a Virgin holiday tour of SA using your company for guides and transport. We wanted to say a special Thankyou to Zania our guide from Johannesburg to Durban and Alex our guide from PE to Cape Town, they made our holiday very special. They were professional in every way, knowledgeable, kind, safe drivers and had a sense of humour. We would recommend Thompsons to our friends. Best wishes, Diane Pradhan
Germany
24 Jul 2015

Hi Bongi, I hope you are well. Mrs Meichan has returned from Namibia and had a wonderful time, Emma and l (Candy ) received this from her “Hi Both, Am now back after a fantastic adventure in Namibia. Thank you both for helping to make it happen.” Thank you so much Bongi for your knowledge and help in making this possible for Emma and l ( Candy) to arrange this trip for her. Kind regards, Candy
USA
12 Jul 2015

I just wanted to thank Craig Ziman for ending our tour of ‘A World in One Country’ on Saturday Oct 18th in a positive and happy fashion. Craig was witty and informative which made for an interesting learning time. He and our driver were always on time and more than willing to be helpful and accommodating. The whole tour was a great experience with many different adventures. I do miss your sun and warmth as I am back in West Coast Canada in our rainy season. Jean Fraser Bouchard – United States
USA
12 Jul 2015

Dear Team, I would like to extend a very big Thank you for the wonderful work that you do for our guests. We have yet another happy guest who was on the Zulu Legacy this month. Mr Frank Kalesnik called me and complimented Petros. He says he did a great job and the information given was first class (based on the fact that he is a professional historian ). Please let Petros know that we are very grateful for the work he does. United States
United Kingdom
6 Jul 2015

Hello Thompsons Africa, It’s rare that I feel the need to write to thank a company for a holiday. This is one of those times. Myself, Jennifer Lewington and my husband Julian Martin, travelled with Thompsons Africa on your ‘South African Surprise’. Our journey started on the 19th January when we travelled in a small group of 8 from Jo’burg to Capetown under the care of our guide Craig Olivier. We had the most wonderful experience all the way through and would like to thank both you and especially Craig who was the best guide/driver all of us could wish to have ( and we have travelled quite a lot). He made the experience special... Always there and very informative helpful and caring, but never ‘getting in the way’. So, thank you to you and please make sure Craig gets this thanks too as I do not know how to contact him personally. Jennifer Lewington and Julian Martin – United Kingdom
United Kingdom
2 Jul 2015

Just a quick note to say that the experience we had of this tour was wonderful. The 15 night tour ran smoothly from when we arrived at Heathrow on the Saturday 23 Aug to Sunday 7 th Sept. We had two Thompsons Africa tour guides who were both very knowledgeable and professional. Mark Bayman really made the holiday for us on the Garden Route and Capetown. He was genuinely affable, knowledgeable, and very motivated to showing us things he knew we were interested in. For us this the fauna, flora and the many landscapes that South Africa offers. In one day he took us to see 4 World Heritage sites : Cape Point, Boulders bay, Kirstenbosch Gardens, and Table Mountain. A challenge in itself but he knew what the group wanted to see and it had to be done on our last sunny day before the weather turned..... We were also very well looked after by Faziela the Virgin Concierge. She was most welcoming and took the trouble to email us prior to our arrival at the Proteus President. She was wonderfully attentive to all our needs and queries. This was a big trip that my husband and I had planned to celebrate out 20th wedding anniversary and my 50th birthday. So we wanted a special trip and we must say it delivered on all levels: great itinerary, very good selection of hotels ( except Misty Mountain which is in need of a major overhaul), professional tour guides, and attentive concierge experience in Cape Town. We would thoroughly recommend this tour to anyone he has a strong interest in animal and floral kingdoms. It will exceed all expectations. Many thanks to Faziela, Mark Bayman and Paul Gaillard for a great holiday. We shall look forward to returning to South Africa in 2017 possibly to celebrate my husband’s 50th birthday. Sofie and Nicholas Smith – United Kingdom