Exclusive Services
Seamless service, expert guidance, and unforgettable experiences—elevating every journey from arrival to departure.
Unforgettable Safari Encounters
With decades of experience curating safaris across Southern Africa, Thompsons Africa offers unrivalled access to the region’s most iconic wildlife destinations. From the vast plains of the Kruger to the waterways of the Okavango Delta, our safari journeys are tailored to each guest’s comfort and curiosity. We work with the finest luxury lodges and private game reserves, and our close relationships with expert guides and conservation partners ensure exclusive, deeply immersive experiences—from sunrise game drives to intimate encounters with Africa’s Big Five. Whether it’s a first safari or a seasoned guest’s return, we make every moment unforgettable. As the operator of the largest selection of guaranteed departure guided journeys in the region, Thompsons Africa combines operational excellence with deep destination knowledge. Our commitment is simple: to deliver exceptional, personalized experiences that exceed expectations at every step.Tailor-Made FIT Journeys
Crafting seamless, custom-designed journeys is at the heart of what we do. Our FIT specialists are experts in designing bespoke itineraries that align with your clients’ exact interests, pace, and style—whether it’s a romantic safari escape, a multi-generational family adventure, or a multi-country expedition through Southern Africa.
From handpicked luxury accommodations to exclusive experiences and private guides, every detail is carefully curated to exceed expectations.
Luxury Groups
At Thompsons Africa, we curate exceptional group travel experiences across Southern Africa, designed for travellers who value meaningful connections, seamless logistics, and bespoke attention. Whether for incentive travel, special-interest groups, or multi-generational families, we elevate every journey with premium service and deep destination expertise.
Our dedicated Groups Concierge Team brings decades of experience managing high-touch, multi-layered itineraries across the region. From private charters and lodge buyouts to seamless multi-country routing, we offer precision planning, responsive communication, and tailored solutions for global travel professionals.
Why Agents Choose Us
Every element – luxury stays, private guides, exclusive access – is curated with care to exceed expectations.
Our deep regional insight and curated partnerships allow us to deliver travel that feels both effortless and extraordinary – so your clients feel cared for, from arrival to farewell.
‘Just finished our South Africa and Victoria Falls tour. There are really no words to describe the wonderful experience we had on this tour. Our Guru Andrew, in-country guide Dube, and the rest of the crew made this a truly once-in-a-lifetime experience. We were looked after from home to back home. Trip of a lifetime!’ – Gary
Airport Meet and Greet
A Warm Welcome, Every Time – Personalized Assistance from Touchdown to Takeoff.
From the moment you touch down, your journey with Thompsons Africa is effortlessly seamless. Our distinguished Silver, Gold, and Platinum Welcome Services set the tone for an unparalleled experience—where every detail is handled with care, precision, and a personal touch.
Whether it’s your first visit to Southern Africa or a return to a place that feels like home, our elite Guest Service Officers ensure your arrival is smooth, stress-free, and indulgent. We provide personalized assistance, engage in meaningful face-to-face connections, and guide you through every step, ensuring you feel confident and at ease.
For those moments when the unexpected arises, our Guest Service Emergency Support offers discreet, compassionate assistance – because true luxury is knowing that every detail is taken care of, no matter what.
Let us welcome you with distinction. Your extraordinary journey begins here.
Guides
The Face of Thompsons Africa.
At Thompsons Africa, we believe that an exceptional guide is the key to an unforgettable journey. Our handpicked, highly trained guides are more than storytellers—they are curators of experiences, transforming every moment into an immersive discovery.
With prestigious NQF (National Qualifications Framework) and FGASA (Field Guides Association of Southern Africa) certifications, our permanent Tour Guides are recognized as the best in the industry. Many are celebrated award-winners in categories such as Western Cape Guide of the Year, Tourist Guiding Excellence, and Best Tourist Guide of the Year. Beyond their qualifications, these remarkable individuals hold degrees in marketing, photography, tourism, and education, yet have chosen to dedicate their careers to crafting extraordinary travel experiences for our guests.
Join them on a personally curated Guided Journey or Tailor-Made itinerary, where every detail is handled with expertise, passion, and seamless execution. Fluent in English, German, and Spanish, and supported by a vast network of multilingual specialists, our guides ensure that language is never a barrier to a deeper connection with Africa’s beauty.
Unrivaled Expertise, Unparalleled Insight.
Our Safari Guides go beyond traditional training. They have undertaken specialized courses, including:
- Kruger National Park Orientation – mastering the nuances of this legendary reserve
- Advanced Botany Training at Skukuza Nursery – deepening their knowledge of the region’s rich flora
- VPDA Certification (Viewing Potentially Dangerous Animals) – ensuring safety and an ethical approach to wildlife encounters
As one of our esteemed Tour Guides reflects:
‘Guides are ambassadors of the land, entrusted with showcasing its wonders. Guiding is no longer a hobby – it is an art, a profession, and a commitment to delivering nothing less than excellence.’
With Thompsons Africa, you’re not just exploring—you’re discovering Africa through the eyes of its most passionate and knowledgeable experts.
Day Tours & Activities
Diverse. Innovative. Exciting.
At Thompsons Africa, we believe that true luxury lies in the power of experience—curated with care, elevated through insight, and designed to leave a lasting impression. Our carefully selected portfolio of immersive day tours, curated activities, and once-in-a-lifetime moments is crafted for discerning travellers who seek the extraordinary.
For thrill-seekers, Southern Africa is an exhilarating playground. Brave the icy waters on a shark cage diving excursion in Hermanus, one of the few places on earth offering rare encounters with Great White Sharks. Along the way, witness a dazzling marine ballet featuring Cape Fur Seals, African Penguins, Cape Gannets, and pods of dolphins dancing in the surf.
In Victoria Falls, feel the raw pulse of Africa at its most dramatic. Test your courage with a 111-metre bungee jump over the Zambezi River, with the thunder of the Falls at your back. It’s a moment that captures the essence of Africa’s wild, awe-inspiring beauty—and your place within it.
Prefer a slower pace? We curate refined, off-the-beaten-path experiences that blend indulgence with authenticity. Travel to Grootbos Private Nature Reserve for an exclusive organic wine-tasting journey, where handcrafted vintages are produced in harmony with nature—free from artificial chemicals and rooted in sustainability.
At Thompsons Africa, we champion the rare, the remarkable, and the truly memorable. Whether your clients seek adrenaline, culture, or quiet luxury, our day tours offer more than sightseeing—they open the door to transformative discovery.
Guided Journeys
Seamlessly Guided, Expertly Curated Journeys.
Luxury is more than just a journey; it’s a seamless, immersive experience. At Thompsons Africa, we orchestrate extraordinary guided adventures that blend exclusivity, cultural richness, and unparalleled comfort, ensuring that every moment is designed with precision.
With over 35 years of expertise, we have perfected the art of guided travel. From the moment your journey begins, you can relax and immerse yourself in Africa’s rich culture, breathtaking scenery, and extraordinary wildlife, knowing that every detail has been meticulously planned. Whether you seek an intimate private escape or a sociable small-group adventure, our guided journeys offer the perfect balance of indulgence and discovery.
What Sets Our Guided Journeys Apart.
Luxury Vehicles
Step into a world of elegance with our curated fleet of luxury vehicles, designed for supreme comfort and seamless travel. From chauffeur-driven sedans to spacious Mercedes Sprinters and custom safari vehicles, every transfer is effortless, ensuring that the journey is as indulgent as the destination.
Unrivalled Expertise
More than just guides, our award-winning experts are passionate storytellers, bringing the landscapes of Africa to life. With elite NQF and FGASA certifications, they curate an immersive experience filled with cultural insights, wildlife knowledge, and local legends.
Exclusive Itineraries & Tailor-Made Flexibility
From a leisurely two-week exploration of Southern Africa’s highlights to an intriguing half-day cultural deep dive into Soweto, our guided journeys cater to every interest. Choose from our signature itineraries, or let us curate a private guided experience tailored exclusively to your desires.
Seamless Travel Experience
No logistics, no stress – just pure indulgence. Every journey is carefully curated for an effortless luxury experience, including:
- Exquisite accommodations that reflect character and charm
- Access to the most exclusive experiences across Southern Africa
- Flexible, scheduled departures for a seamless journey
- Multilingual guides ensuring a fully immersive experience
Discover our selection of Guided Journeys, featuring expertly curated itineraries designed for effortless luxury. Visit our Customer Zone to explore full itineraries, inclusions, and departure details.
Free Sell Convenience
We know that speed and flexibility are key when booking unforgettable journeys. That’s why all our Fully Guided Journeys operate on a ‘Free Sell’ basis — meaning there’s no need to request availability in advance.
What does this mean for you?
Most of our guided tours can be confirmed immediately, right up to 30 days before departure, without waiting for space confirmation. For Day Tours, freesell is available up to 48 hours before departure.
This unique policy empowers travel agents and partners to book faster, confirm with confidence, and deliver world-class service to clients — with zero delays.
Easy. Efficient. Instant availability.
Guided Journeys Q&A
What is a Guided Journey with Thompsons Africa?
Our Guided Journeys are expertly curated, multi-day tours led by professional tour guides, offering a seamless way to explore Southern Africa. These journeys include accommodation, transportation, meals, and sightseeing in a variety of destinations.
What destinations do the Guided Journeys cover?
Our Guided Journeys span across South Africa, Eswatini (Swaziland), and Zimbabwe, featuring highlights like Cape Town, the Garden Route, Kruger National Park, Victoria Falls, and the Panorama Route.
What is the duration of a typical Guided Journey?
Most Guided Journeys range between 4 to 15 days, although shorter or longer options may be available depending on the itinerary.
What type of vehicles are used during the journey?
We use luxury air-conditioned vehicles, tailored to group size—from sedans and minibuses to larger touring coaches. Comfort, safety, and scenic visibility are priorities.
Will I be picked up and dropped off at my hotel?
Yes, all Guided Journeys include hotel pick-up and drop-off in the major cities where the tour begins and ends, unless otherwise specified.
How big are the groups on these journeys?
Groups are typically kept small and intimate, generally ranging from 2 to 10 guests, ensuring personalized attention and a more immersive experience.
Who are the tour guides?
Our English-speaking professional guides are registered with local authorities and have extensive experience, destination knowledge, and a passion for storytelling.
What type of accommodation is included?
Accommodation is provided in well-vetted 3- to 4-star hotels, lodges, and guesthouses, ensuring comfort and local character. Luxury upgrades may be available on request.
Are meals included?
Breakfast is usually included daily, with selected dinners and lunches provided depending on the itinerary. Specific inclusions are listed in each tour program.
Do I need travel insurance?
Yes, comprehensive travel insurance is highly recommended, covering medical emergencies, cancellations, and personal belongings.
Do I need a visa for the countries visited?
Visa requirements vary by nationality and destination. Please check with your local embassy or consult with our reservations team for guidance prior to departure, or visit https://www.visahq.com for details on visa requirements.
What should I pack for a Guided Journey?
Pack lightweight, casual clothing, a good pair of walking shoes, sun protection, insect repellent, and any necessary medications. A full packing list can be sent upon booking.
Can I customize a Guided Journey?
While Guided Journeys follow a set itinerary, we do offer private departures and custom FIT (Fully Independent Travel) extensions for pre- or post-tour stays.
Are the journeys suitable for children?
Most Guided Journeys are suited for adults and children over the age of 7, though some family-friendly options are available upon request.
Are there any physical fitness requirements?
Guests should be reasonably fit and mobile, as tours may include walking, light hikes, or uneven terrain. Special mobility needs can be discussed prior to booking.
Is tipping included?
Tipping is not included and is at your discretion. Chat to your Thompsons Africa consultant for advice.
Sustainability
Empowering conservation. Enriching heritage.
Travel With Purpose
Thompsons Africa is committed to the conservation, protection, and promotion of our rich heritage, and follows the sustainability goals as outlined by the United Nations. These global goals address the way in which we interact with our planet, people, and wildlife.
The Sustainable Development Goals urge all nations to take action in fostering prosperity while safeguarding the environment. These goals acknowledge that eliminating poverty must be coupled with efforts to stimulate economic growth and meet various social needs such as education, healthcare, social protection, and employment opportunities, all while addressing climate change and ensuring environmental preservation.
Thompsons Africa concentrates on 9 of the 17 Sustainable Development Goals, aligning them with the key areas that are central to our business priorities: Planet, People and Wildlife. Our ‘Travel with Purpose’ experiences are easily recognisable throughout our business and have been identified by means of a vigorous assessment process.
In 2020, Thompsons Africa signed the SATSA Wildlife Pledge, cementing our commitment to improving the state of the captive wildlife tourism industry. Through its guidelines, Thompsons Africa strives to ensure that we follow an ethical approach to the long-term conservation of wildlife welfare. Read our pledge.
We support and promote properties and establishments and their initiatives (where applicable) which are aligned to our stance on wildlife and an ethical approach to wildlife welfare and sustainability.
See who we partner with here.
Sustainable Development Goals
The 9 Sustainable Development Goals we focus on are:
 | Goal 1 – No Poverty | The experience contributes to ending poverty in all its forms, everywhere |
 | Goal 4 – Quality Education | The experience contributes to ensuring inclusive and equitable quality education, and/or promotes lifelong learning opportunities for all |
 | Goal 5 – Gender Equality | The experience is helping to achieve gender equality and empowering all women and girls |
 | Goal 6 – Clean Water and Sanitation | The experience is helping to ensure availability and sustainable management of water and/or sanitation for all |
 | Goal 7 – Affordable and Clean Energy | The experience is contributing to affordable, reliable, sustainable, and modern energy for all |
 | Goal 12 – Responsible Consumption and Production | The experience promotes and educates our guests on sustainable consumption and production |
 | Goal 13 – Climate Action | The experience educates our guests on the climate crisis and takes action to address its impacts |
 | Goal 14 – Life Below Water | The experience contributes to the conservation and sustainable use of our oceans, seas, and marine ecosystems |
 | Goal 15 – Life on Land | The experience educates our guests on the importance of natural ecosystems OR wildlife conservation and contributes to their restoration or repopulation |
*** ‘The content of this publication has not been approved by the United Nations and does not reflect the views of the United Nations or its officials or Member States.’
